At VVS Gems, we combine exceptional craftsmanship with natural, ethically sourced gemstones. Each piece is meticulously handcrafted, reflecting our dedication to quality, sustainability, and timeless elegance.

Yes, all our gemstones are certified by respected gemological laboratories such as GIA and Guild Gemstone Laboratory, ensuring authenticity and quality.

Yes, our bespoke services allow you to create a one-of-a-kind piece tailored to your vision. Contact us to begin your journey of crafting something truly unique.

Due to the bespoke nature of our designs, we do not offer returns or exchanges. However, we provide resizing services and comprehensive aftercare for all purchases.

We provide a 5-year warranty on all products, covering manufacturing defects and structural issues. The warranty does not cover misuse, abuse, or excessive wear and tear.

You can schedule a private appointment at our flagship store in the Siam Kempinski Hotel, Bangkok, by contacting us via email, Instagram, or WhatsApp.

Yes, sustainability is a core value at VVS Gems. We prioritize ethical sourcing, support artisans, and use eco-friendly practices, including recyclable packaging.

To maintain the brilliance of your jewelry, avoid exposure to harsh chemicals or extreme conditions. Store it in a safe, dry place and clean it regularly with a soft cloth.

You can reach our team via email at info@vvsgems.com, WhatsApp, or through our social media channels. We’re here to assist you with any inquiries.